
A luxury hotel built at the turn of the 20th century in the West End, the massive Carlton Hotel was part of an even larger redevelopment that included the (still standing) fourth version of Her Majesty’s Theatre (which provides a good idea of what the overall building looked like).
Located on the Crown estate on the corner of Pall Mall and Haymarket, the hotel was designed by CJ Phipps (who died before it was completed). Building started in 1896 and was completed by 1899.
Swiss hotelier César Ritz – who had been dismissed from his position as the manager of the Savoy Hotel in 1897 and subsequently successful opened his own establishment, the Hôtel Ritz, in Paris the following year – agreed to take a 72-year lease of the new hotel and a new company, The Carlton Hotel, Limited, was formed.
The building, which had interiors designed in the French Renaissance style, contained more than 300 guest rooms, all with telephones, including 72 suites which came with en suite bathrooms. There were also private dining and reception rooms for guests as well as reading and smoking rooms and a highly regarded Palm Court. And, of course, a restaurant in which Auguste Escoffier, who had left the Savoy under a cloud with Ritz, was employed as a head chef.

The hotel, the upper floors of which contained private residences, was a hit and quickly threatened the status of the Savoy as the city’s most fashionable hotel. But in 1902, as the hotel was preparing to mark the coronation of King Edward VII, the king fell ill and the festivities were postponed indefinitely. Ritz suffered a nervous breakdown – apparently from the shock – and Escoffier was left in charge.
While its reputation was never again as high as it had been in the years immediately after opening, the Carlton Hotel remained profitable until World War II when it was heavily damaged during German bombing in 1940. Residential parts of the building were closed and in 1942 the remainder of the building was requisitioned by the British Government (with the exception of the American Bar and Grill Room which remained open).
The hotel never fully reopened, however, and, in 1949, the lease was sold to the New Zealand Government. The Carlton Hotel was demolished in 1957-58 and the New Zealand High Commission subsequently built on the site.
Among the hotel’s most famous clientele was Winston Churchill who was apparently dining in the restaurant with Lloyd George when World War I was declared.
Another famous association is commemorated by an English Heritage Blue Plaque which records the fact that Ho Chi Minh, founder of modern Vietnam, worked there as a cook in 1913 (when he was then known as Nguyen That Tanh).
There’s a story that Tanh, seeing how much food was being thrown away, asked Escoffier if he could give it to the poor, to which Escoffier told him to put aside his revolutionary ideas so he could teach him “the art of cooking, which will make you a great deal of money”. Tanh clearly choose another path.